CompliChef™ Terms of Service

Last updated: 6 December 2025

CompliChef™ is a trading name of Nicholas Richards (“we”, “us”, “our”). These Terms of Service govern your use of the CompliChef ecosystem including the Portal, KitchenPortal, StaffPortal and RecruitPortal.

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1. Acceptance of Terms

By creating an account or using any part of the platform you agree to be bound by these Terms and our Privacy Policy.

2. User Accounts

• You must provide accurate, up-to-date information.
• You are responsible for maintaining account security.
• Any action taken under your account is your responsibility.

3. Subscriptions & Payments

• Some features require an active subscription.
• Plans renew automatically unless cancelled.
• Recruit ad credits are purchased separately and are non-refundable.
• All payments are securely processed via third-party gateways.

4. Cancellation Policy

You may cancel anytime. Access continues until the end of the current billing period. We do not offer refunds unless required by law.

5. Customer Responsibilities

You are responsible for ensuring your compliance with all relevant industry regulations (e.g. FSA, EHO). The platform provides tools and structure but does not guarantee regulatory compliance.

6. Prohibited Use

• Unauthorised access attempts.
• Reverse engineering or copying the system.
• Uploading malware, bots, or automation tools.
• Posting unlawful, misleading, or harmful content.

7. Intellectual Property

CompliChef™ branding, system design, logic and interface elements are owned by Nicholas Richards. You may not replicate or resell any part of the platform without written permission.

8. Service Availability

We strive for 24/7 uptime but do not guarantee uninterrupted service. Maintenance, updates or technical issues may temporarily affect availability.

9. Limitation of Liability

To the maximum extent permitted by UK law:

• We are not liable for indirect or consequential losses.
• Our total liability is limited to fees paid in the last 12 months.

10. Privacy

For how we handle data, see our Privacy Policy.

11. Changes to Terms

We may update these Terms periodically. Continued use of the platform constitutes acceptance of updated Terms.

12. Contact Information

CompliChef™ (trading name of Nicholas Richards)
Email: support@complichef.co.uk
United Kingdom